Terms of Service & Privacy Policy

Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the Contract Furnishings Mart website (cfmfloors.com) and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Use of Our Website

Permitted Use

You may use our website to browse available products, make purchases, and use other features we provide.

Prohibited Activities

You agree not to:

• Use our website in any way that violates applicable laws or regulations
• Use our website to transmit malware or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Scrape or copy content without our permission
• Use our website for any illegal or unauthorized purpose

Account Registration

You may need to create an account to access certain features. You are responsible for:

• Providing accurate information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account

Products and Ordering

Product Information

We strive to provide accurate product descriptions, but we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free.

Pricing and Availability

Prices and availability are subject to change without notice. We reserve the right to limit quantities.

Orders

Your order is an offer to purchase our products. We reserve the right to accept or decline any order for any reason.

Shipping and Delivery

Shipping and delivery terms will be provided during the checkout process.

Payment Terms

Payment Methods

We accept major credit cards and financing options. Payment must be received before shipment.

Taxes

Applicable sales tax will be added to your order based on shipping location and current tax rates.

Returns and Refunds

Our return and refund policy is available on our website. Please review it before making a purchase.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

Disclaimers

OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL CONTRACT FURNISHINGS MART BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS.

Indemnification

You agree to indemnify and hold harmless Contract Furnishings Mart and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of our website or violation of these Terms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and provide these links solely for your convenience.

Modifications to Terms

We may modify these Terms at any time. The updated Terms will be posted on our website with the effective date. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state where Contract Furnishings Mart is headquartered, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising from these Terms shall be resolved through arbitration in the jurisdiction where Contract Furnishings Mart is headquartered.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Privacy Policy

Introduction

Contract Furnishings Mart ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from cfmfloors.com.

Information We Collect

Information You Provide to Us

• Contact information (name, email address, phone number, shipping and billing address)
• Payment information (credit card details, billing address)
• Account information (if you create an account)
• Purchase history and preferences
• Communications with our customer service team

Information Automatically Collected

• Log data (IP address, browser type, pages visited, time spent on site)
• Device information (device type, operating system)
• Location information
• Cookies and similar tracking technologies
• Google Analytics data about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order, account, or customer service inquiries
• Improve our website, products, and services
• Send marketing communications (if you opt-in)
• Detect and prevent fraud
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Service providers who help us operate our business (payment processors, shipping companies, etc.)
• Third-party analytics providers like Google Analytics
• Law enforcement or other parties when required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our site
• Improve your browsing experience
• Enable certain features of our site
• Collect analytics data

You can manage cookies through your browser settings.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your information
• Correcting inaccurate information
• Deleting your information
• Restricting or objecting to certain processing activities
• Withdrawing consent

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on our website with the effective date.